Imprint

I. Data protection: General information and rights

2. personal data

We only process the personal data that you provide to us (by visiting our website or contacting us via email, as part of the conclusion of a contract) as listed below; not all of the specified data types are affected or must be specified in every case. We do not process special categories of personal data within the meaning of Art. 9 GDPR. Depending on the type and scope of use of our website or contact, the following personal data (possibly of a contact person at our customer) may be affected: Visits to our website / internet presence (i) log files such as IP address, date and time of access, information about the operating system used and the internet browser, website from which access is made ("referrer URL") etc., (ii) cookies, (iii) location-related information and information about the terminal device used (depending on the corresponding settings of the terminal device). Contact request via e-mail First name, surname, email address Conclusion of contract First name, surname, date of birth, email address, telephone number, postal address, company, VAT number, customer number, payment details (credit card number, bank details, etc.)

3. processing of personal data

The processing of your personal data is primarily carried out for the fulfilment of a contract or for the implementation of pre-contractual measures (Art. 6 para. 1 lit. b GDPR), as we cannot prepare, conclude or fulfil a contract with you without this data. Furthermore, the processing is carried out to protect our legitimate interests or the legitimate interests of third parties (Art. 6 para. 1 lit. f GDPR), in particular also for the purposes of operational security of the website and error-free and optimised service provision, receivables management, direct marketing in analogue and digital form, existing customer advertising, statistical evaluation and the improvement of our range of services and their quality (for the right to object, see point 6.). We will only process your personal data to the extent covered by the GDPR. As a rule, your personal data will not be transferred to third parties. If a transfer to third parties should be necessary - for example to fulfil a contract - this transfer will take place in accordance with the provisions of the GDPR. In this case, we ask you to also observe the data protection declarations of these third parties, as these may apply. An exception to this is the use for statistical and similar purposes, for which no personal data, but only anonymised data, will be processed.

4. data security

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy. Your personal data is protected by organisational and technical measures, such as protection against unauthorised access and technical data security precautions. Please note, however, that despite these efforts, it cannot be completely ruled out that data which you disclose via the Internet/e-mail may nevertheless be viewed and potentially used by other persons. We can therefore accept no liability or responsibility for errors in data transmission or unauthorised access by third parties (e.g. hacker attacks, spyware, malware, etc.).

5. storage of personal data

Your personal data will only be stored by us for as long as is necessary to fulfil contractual or legal provisions (corresponding storage obligations may arise, for example, in particular from tax regulations - a legal basis for the storage of data in this context also results from Art. 6 para. 1 lit c GDPR). If no contract is concluded after initial contact is made, the data collected when contact is made will be deleted by us immediately. Notwithstanding this, deletion will also take place on the basis of a request for deletion (see the following point).

6. What rights do you have with regard to your data?

- You have the right to receive information free of charge at any time about the origin, purpose of data processing and, if applicable, recipients of your stored personal data (Art. 15 GDPR). - You also have the right to request the correction, blocking or deletion of this data if it is incorrect or the basis for data processing no longer applies (Art. 16, 17, 18, 20 GDPR).

- You have the right to object to the processing of personal data on the basis of Article 6(1)(f) GDPR ("protection of legitimate interests") (Article 21 GDPR). However, it should be noted that any objection has no influence on the permissibility of the processing of personal data on the basis of other authorised grounds in accordance with Art. 6 (1) GDPR.

- You have the right to revoke your consent to the processing of personal data in accordance with Art. 6 para. 1 lit. a GDPR at any time in order to enable us to send you the newsletter (Art. 7 GDPR). The withdrawal of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the withdrawal or the processing carried out on the basis of other permissions in accordance with Art. 6 para. 1 GDPR. Please direct all enquiries or claims to our email address: info@petzner.shop

- Furthermore, you have the right to lodge a complaint with the competent supervisory authority (Art 77 GDPR) if you believe that the processing of personal data violates applicable data protection regulations or your claims have been violated in any other way II. Data collection on our website, cookies, analysis tools and third-party tools When you visit our website, your surfing behaviour may be statistically evaluated. This is primarily done using cookies and so-called analysis programmes. The analysis of your surfing behaviour is anonymous; the surfing behaviour cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. You will find detailed information on these tools and your options for objecting in the following paragraphs:

Some of the websites you use contain so-called cookies. Cookies are small text files which our website sends to your browser and which are stored on your computer as an anonymous identifier. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of these cookies is, for example, to better control the connection during your visit to our website and to provide more effective support when you return to our website. Without this temporary "caching", some applications would require you to re-enter data that you have already entered. A cookie only contains the data that a server outputs and/or the user enters on request (e.g. structure: information on domain, path, expiry date, cookie name and value). Cookies therefore contain purely technical information, no personal data. Cookies cannot spy on the user's hard drive, cause damage or similar. The following types of cookies can be used:

- Session cookies: These are automatically deleted when the Internet browser is closed.

- Persistent cookies: These remain stored on your computer for a certain period of time, the duration depends on the stored expiry date.

- Third party cookies: These may also include cookies from various social media platforms (such as Facebook, Instagram, etc.) or other internet service providers (such as Google). These cookies collect information such as length of visit, page views, movement via links, etc. They are used, for example, to display certain advertising content resulting from search histories, websites visited and the like. These cookies cannot be read by us. If you wish, you can generally suppress the storage of cookies (or certain types of cookies) via your web browser or decide whether or not you wish them to be stored. However, not accepting cookies may mean that some pages are no longer displayed correctly or that their usability is restricted. Cookies that are required to carry out the electronic communication process or to provide certain functions that you have requested are stored on the basis of Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in the storage of cookies for the technically error-free and optimised provision of our services.

This website uses Google Analytics, a web analytics service provided by Google inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable your use of the website to be analysed. We process your data on the basis of our overriding legitimate interest in creating easy-to-use website access statistics in a cost-efficient manner (Art. 6 (1) (f) General Data Protection Regulation). The information generated by the cookie about your use of this website (including your IP address and the URLs of the websites accessed) is transmitted to Google servers in the USA and stored there. We do not store any of your data collected in connection with Google Analytics. This website uses the IP anonymisation option offered by Google Analytics. Your IP address will therefore be shortened/anonymised by Google as soon as Google receives your IP address. Google will use this information on our behalf to analyse your use of the website, to compile reports on website activity and to provide us with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other data by Google. You can prevent the storage of cookies by selecting the appropriate settings in your browser software. However, we would like to point out that in this case you may not be able to use all the functions of this website to their full extent. You can also prevent Google from collecting your data in connection with Google Analytics by downloading and installing the browser plugin available at the following link: http://tools.google.com/dlpage/gaoptout?hl=de. You can also prevent the collection of your data by Google Analytics on this website by clicking on the link below. An opt-out cookie will be set to prevent the future collection of your data when you visit this website: https://tools.google.com/dlpage/gaoptout?hl=de For more information about Google's terms of use and privacy policy, please visit http://www.google.com/analytics/terms/de.html or https://www.google.at/intl/at/policies/.

9. taggbox

This website uses plugins from the Taggbox platform. This in turn consists of various websites operated by Social Scape Tech LLP (S-1 Second Floor, Crosspoles Towers, C-2nd Panchsheel Colony, Aymer Road Jaupur Jaipur RJ 302019, India). Taggbox is a social media aggregation tool that collects posts from multiple social media/networks so that people and businesses can embed them into their website. The integrations can be recognised by the Taggbox logo. The plugins are only activated when you click on the corresponding buttons. You have the option of activating the plugins once or permanently. The plugins establish a direct connection between your browser and the servers that are integrated on the website through the plugin (e.g. Facebook, Instagram, LinkedIn, etc.). We have no influence whatsoever on the nature and scope of the data that the plugin transmits to the respective servers. The plugin informs the social network that you as a user have visited this website. There is a possibility that your IP address will be saved. If you are logged into your social media account during your visit to this website, the aforementioned information will be linked to it. If you use the functions of the plugin - for example by sharing, liking or commenting on a post - the corresponding information is also transmitted to the respective social media network and may be linked to it. You can only prevent this by logging out before using the plugin. For more information on the collection and use of data by Taggbox, your rights in this regard and options for protecting your privacy, please refer to Taggbox's privacy policy (https://taggbox.com/privacy-policy/).

10. Facebook

This website uses plugins from the social network Facebook, which are operated by Facebook Inc (1 Hacker Way, Menlo Park, California 94025, USA; "Facebook"). The plugins can be recognised by the Facebook logo. The plugins are only activated when you click on the corresponding buttons. You have the option of activating the plugins once or permanently. The plugins establish a direct connection between your browser and the Facebook servers. We have no influence whatsoever on the nature and scope of the data that the plugin transmits to the Facebook servers. The plugin informs Facebook that you as a user have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account during your visit to this website, this information will be linked to it. If you use the functions of the plugin - for example, by sharing a post or clicking the "Like" button - the corresponding information will also be transmitted to Facebook and may be linked to your Facebook account. You can only prevent this by logging out before using the plugin. You can find more information on the collection and use of data by Facebook, your rights in this regard and options for protecting your privacy in Facebook's privacy policy (https://de-de.facebook.com/policy.php).

11 Instagram

This website contains plugins from the Instagram service, which is operated by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. These integrations can be recognised by the Instagram logo. The plugins are only activated when you click on the corresponding button. You have the option of activating the plugins once or permanently. When you access Instagram, a direct connection is established between your browser and Instagram and data is transmitted to Instagram. We have no influence on the nature and scope of the data that the plugin transmits to Instagram's servers. The plugin informs Instagram that you as a user have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Instagram account, data will be assigned to your personal account and the data stored in it. You can only prevent this by logging out before using the plugin. For more information on the collection and use of data by Instagram, your rights in this regard and ways to protect your privacy, please refer to Instagram's privacy policy (https://de-de.facebook.com/help/instagram/155833707900388).

12. other web tools

Other Google web tools may be used on this website (such as "Google AdWords", "Google AdSense", "Google AdExchange" or "Google Double Klick for Publishers") - we are happy to provide information on whether and to what extent these tools are specifically used and ask you to contact us if you have any questions using one of the contact options provided in the website's legal notice. We do not process any of your personal data when using these tools; however, data processing may be carried out by Google itself - please refer to the relevant data protection information from Google to obtain further details on the use of your personal data.

13 Newsletter

Newsletter data If you would like to receive the newsletter offered on the website, we require an e-mail address from you as well as information that allows us to verify that you are the owner of the e-mail address provided. By registering, you expressly consent to the sending of newsletters to the e-mail address you have provided by means of the so-called "double opt-in" procedure in accordance with § 107 TKG. We use this data exclusively for sending the requested information and do not pass it on to third parties - with the exception of our newsletter service provider (see the following point). The processing of the personal data entered in the newsletter registration form takes place exclusively on the basis of your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the e-mail address and its use for sending the newsletter at any time, for example via the "unsubscribe" link in the newsletter. This also revokes consent in accordance with Section 107 TKG. The legality of the data processing operations that have already taken place remains unaffected by the cancellation. The data you have stored with us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter and deleted after you unsubscribe from the newsletter. Data stored by us for other purposes remains unaffected by this.